I’ve been having the same issue since January using Surfshark w/KroozTV. Krooz might be a reseller??? The NY Static servers worked in January/February (then stopped). I found a few dynamic US server that work for me (most of the time). I’m going to move on from Krooz soon.
those two work for Krooz and so does NY Static #2 and 4
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Just an FYI for those experiencing RECENT Surfshark issues. Troy’s excellent investigation revealed that issues with Kemo and their many IPTV resellers were due to the IPTV service blocking Surfshark’s US IP addresses. I have a Fromuler Z11 Pro Max as my main streaming device that I got back up and running with Troy’s suggestions.
Last week, I installed both the latest Surfshark and Formuler software updates on the same day. Afterwards, my download speeds using Analiti dropped from 110 mps down with Surfshark running to 1 mps (not just on IPTV). Changing server locations and DNS servers had no effect on the sudden 99% reduction in speed. After a few days, one of the Formuler senior staff on their blog reported from a reddit thread that the cause was due to the Wireguard protocol. I quickly to a different protocol and speeds jumped from 1 mps to 85 mps – not quite as high as with Wireguard before installing the 2 updates. I can’t say whether the virtual blocking with Wireguard was due to Surfshark or Formuler updates. Just wanted to give you a heads up that if you are having Surfshark issues, not only explore different server locations but also different protocols.
Surfshark Tech Support replied that my U.S. ISP, “Spectrum, might be actively blocking or throttling traffic on WireGuard’s default ports. Spectrum has implemented some security measures that can affect VPN performance – most likely Spectrum Security Shield, which tries to block some online content, therefore, we would like to suggest disabling it”.
Mark15
31
If your IPTV isn’t working with a VPN—especially on U.S. servers—it’s likely due to IP blocks or geo-restrictions. Try connecting to non-U.S. servers like Canada, the UK, or the Netherlands. Switch VPN protocols (OpenVPN or IKEv2), and disable the kill switch or use split tunneling to bypass the VPN for your IPTV app. For better results, consider a VPN with a dedicated IP, or switch to an IPTV-friendly VPN provider like Torguard or VPN Unlimited.
